Privacy Policy

At Merie, your trust and privacy matter deeply to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or engage with our services. We encourage you to read this carefully to understand how we handle your personal data with care and responsibility.

Information We Collect


We may collect and process the following types of personal information:


Information You Provide to Us:

  • Name, email address, shipping address, phone number

  • Account login credentials, if you create an account

  • Any information you choose to share with us via forms, surveys, or customer support


Automatically Collected Information:

  • IP address, browser type, and device details

  • Website interaction data such as pages visited, time spent, and clicks

  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information


We use the information we collect for the following purposes:

  • Process and fulfill your orders, including payment and shipping

  • Provide customer support and respond to inquiries

  • Personalize your shopping and browsing experience

  • Share news, updates, and offers (only with your consent)

  • Improve our website, products, and services

  • Comply with applicable laws and regulations

Sharing Your Information


We do not sell your personal information. We may share your data with:

  • Trusted third-party service providers (such as payment processors, shipping carriers, analytics services)

  • Legal authorities, when required by law or to protect our rights

  • Business partners in the case of a merger, acquisition, or asset transfer

Cookies


We use cookies and similar technologies to enhance your experience on our Site. These may:

  • Keep you signed in

  • Remember your preferences and cart contents

  • Analyze site usage with tools like Google Analytics

  • Deliver relevant content and, when applicable, personalized ads

You can modify your cookie preferences through your browser settings.

Your rights


Depending on your location, you may have rights including:

  • Access to the personal data we hold about you

  • Correction of inaccurate or incomplete data

  • Deletion of your data (“Right to be Forgotten”)

  • Objection to certain types of processing

  • Data portability

Data security


We implement technical and organizational measures to protect your information. However, no online transmission is entirely secure, so we cannot guarantee absolute protection.

Updates


We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.” We encourage you to review it periodically to stay informed.

Contact Info

Based in Colombia